Frequently Asked Questions

Does iShear measure the risk of tissue deformation?

No it doesn’t. All the different types of shear influence the risk of tissue deformation. iShear only measures one type of shear force: Total Shear Force (TSF).

Can I use iShear as a product selection tool?

iShear is purely developed to evaluate a complete seating system. It’s the combination of the products in the seating system and their settings that influences the amount of Total Shear Force (TSF).

What does the measured value in the iShear app tell me?

The first measurement is the baseline measurement. The goal is to get the lowest shear possible, while maintaining functionality and comfort for the client. Keep in mind that less shear is better.

The iShear display shows a rotation in left and right, why?

  • The client has an asymmetric pelvis
  • The client has an asymmetric back
  • iShear might be incorrectly installed in the wheelchair

Why do we now need to use a display instead of the app to use the iShear?

We switched to a display to make measurements even easier. You are now not dependent on a WIFI/internet connection and therefore don’t have to use public wifi networks. Also, with an app it is constantly necessary to perform updates and keep developing the app and that is no longer necessary.

Can I use the display without an internet connection?

Yes you can. There is no need for an internet connection at all.

When I select a saved file, I can select a file but it doesn't open.

To open a saved file, you need to connect the display to a desktop or a laptop.

The iShear app doesn't measure anymore

If your iShear did measure before and suddenly it has stopped doing this then this might be caused by using the Android app. Unfortunately the iShear doesn’t make a connection anymore with the app.

We now make use of an external display together with the iShear. Please contact us about how to get a display.

The iShear doesn't measure anymore

If your iShear did measure before and suddenly it has stopped doing this then this might be caused by using the iOS app. Unfortunately the iShear doesn’t make a connection anymore with the app.

We now make use of an external display together with the iShear. Please contact us about how to get a display.